Improving the debate about Artificial Intelligence and its impact
UX and HCI have always been about making people’s experiences and usage of technology more successful and easier, even if not always with the level of impact that was once promised.
Now, AI promises to change not only the world of technology, but global society too. Maybe this is not much more of a promise than that of HCI back in the early 1980s, but even if that proves to be the case, there is little doubt that AI will have an impact on how we think about both UX and HCI.
This blog intends to explore thoughts and questions about this relationship, bringing a clear perspective from psychology, human factors and human-computer interaction to bear. The primary purpose is to improve the quality of the debate and to help people escape from the hype surrounding AI – there is little doubt that AI can be a very powerful tool in many domains, but will it create the chaos that some fear?